BUS 309 Week 9 Quiz – Strayer New

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Quiz 8 Chapter 9

The Workplace (2): Today's Challenges

MULTIPLE CHOICE

1. Privacy

a.	is an absolute value.
b.	must be respected if we are to function as complete, self-governing agents.
c.	is something that employees today don't care about.
d.	is guaranteed by Article 3, section 3, of the Constitution.

2. The right to privacy of employees

a.	takes priority over other moral considerations.
b.	is clearly and unambiguously spelled out by the law.
c.	may conflict with an organization's legitimate interests.
d.	has to be given up in an era of global competition.

3. When it comes to obtaining information about employees, a key concept is

a.	informed consent.	c.	economic efficiency.
b.	paternalism.	d.	positive externalities.

4. Which of the following is true?

a.	a company is never permitted to test for legal drugs
b.	drugs can't harm employee performance
c.	business writers agree that drug testing is more cost effective than voluntary drug assistance programs
d.	media sensationalism and political posturing can get in the way of sensible answers to the drug problem

5. One key questionable premise underlying personality tests is

a.	they sometimes screen out potentially creative or individualistic employees.
b.	they presuppose that all employees can be validly placed in a small number of categories.
c.	they can help determine job applicants' areas of adequacy and inadequacy.
d.	that all individuals can usefully and validly be placed into a relatively small number of categories of personality types and character traits.

6. Polygraph tests

a.	are extraordinarily accurate contrary to what the critics say.
b.	can produce false positives.
c.	cannot reveal with certainty whether a person is or is not telling the truth.
d.	are totally reliable because lying always triggers an involuntary response that truth telling does not.

7. The Hawthorne effect shows that

a.	quality control circles are important.
b.	middle managers are affected by the satisfaction and dissatisfaction of the workers they supervise.
c.	attention and recognition can enhance worker productivity and motivation.
d.	trade-offs have to be made between productivity and quality of work life.

8. Businesses cite several reasons for using polygraphs to detect lying. Which of the following is one of those reasons?

a.	the polygraph is a fast and economical way to verify the information provided by a job applicant.
b.	polygraph tests cannot be beaten.
c.	the polygraph can reveal with certainty that a person is or is not telling the truth.
d.	the polygraph allows companies to increase the number of audits.

9. Used properly, personality tests serve two purposes in the work place. Which of the following is one of those purposes?

a.	Personality tests help screen applicants for jobs by indicating areas of adequacy and inadequacy.
b.	Personality tests help to determine whether an applicant is a drug user.
c.	Personality tests help determine how little the business has to pay an applicant if hired.
d.	Personality tests help determine if an applicant will be willing to work for low pay.

10. Which statement has the proper perspective about drug testing?

a.	Due process need not be followed by a business implementing a drug-testing program for its employees.
b.	The government has always opposed testing Federal employees for cocaine and other illicit drugs.
c.	Drug testing can only be defensible when it is really pertinent to employee performance and when there is a lot at stake.
d.	Informed consent need not be observed by a business implementing a drug testing program for its employees.

11. Douglas McGregor rejects Theory X, which holds that

a.	when explained properly, everyone will favor drug-testing programs.
b.	workers essentially dislike work and will do everything they can to avoid it.
c.	workers basically like work and view it as something natural and potentially enjoyable.

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